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In 4Q18, Ovum surveyed 100 Italian enterprises and government entities on their ICT spending priorities, service provider selection criteria, and digital plans. This document reveals their digital agenda and service provider selection criteria.


  • Prolonged economic slowdown and challenges mean that Italian enterprises are very focused on corporate restructuring.
  • Enterprise applications modernization is the top investment priority for Italian enterprises, followed by artificial intelligence and machine learning.
  • Lack of skill sets and technical complexity are impediments to leveraging ICT further.

Features and Benefits

  • Reveals the top digital priorities for Italian enterprises in 2019–20.
  • Highlights the top digital technologies for Italian enterprises in 2019–20.

Key questions answered

  • What is feeding the digital momentum in Italy?
  • How can ICT providers capitalize on this momentum?

Table of contents


  • Introduction

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