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Global Search Configuration

Introduction

In November 2018, Cloudtenna announced the general availability of its global file search software, DirectSearch, and its OEM program, DirectSearch Core. Both offerings aim to tackle the perennial enterprise challenge of file search across diverse locations.

Highlights

  • Cloudtenna’s DirectSearch offerings were architected primarily from a permissions management perspective, as this is the challenge that is largely left unaddressed by general-purpose search technologies.
  • Cloudtenna’s DirectSearch offerings provide centralized search for files, maintaining the permissions granted in each individual source app or repository, providing significant governance and productivity benefits.
  • Cloudtenna's DirectSearch architecture has governance and security use cases beyond simple file search. The company is actively building out these capabilities, potentially positioning it in the market for DLP and audit.

Features and Benefits

  • Evaluates Cloudtenna's DirectSearch and DirectSearch Core file search capabilities, and evaluates their place in the market.
  • Identifies the current challenges facing enterprise file search, and assesses why general-purpose search often fails to meet governance requirements.
  • Identifies Cloudtenna's abilities to inherit and manage permissions for files that it searches, and evaluates how this impacts productivity and governance.
  • Identifies features of the DirectSearch offerings that contribute most directly to worker productivity, with a focus on machine learning-driven functionality.
  • Evaluates potential use cases for governance and security that the Cloudtenna architecture could be leveraged to address.

Key questions answered

  • What are the differences between the Cloudtenna DirectSearch and DirectSearch Core file search offerings?
  • Why do general-purpose search technologies often have difficulty handling and appropriately surfacing unstructured files?
  • How does Cloudtenna manage file permissions in its DirectSearch search results so that only the right viewers see the right content?
  • How is Cloudtenna using machine learning and NLP to boost the utility and ease of use of its DirectSearch offerings?
  • What are potential features and functionality that Cloudtenna could build out to further address security and governance with its DirectSearch offerings?

Table of contents

Ovum view

  • Summary
  • Architected specifically to handle complex file permissions
  • Powering productivity through intelligent ranking and results
  • Laying the groundwork for audit and governance capabilities

Appendix

  • Further reading
  • Author

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