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This report examines shadow IT, and highlights the risks and challenges created by individuals and executives bypassing formal IT procurement, architecture, and control standards. The report offers actions that CIOs can take to mitigate shadow IT.


  • Shadow IT, where executives and individuals are provisioning their own applications to meet their own IT needs, is a growing phenomenon. Rather than banning shadow IT, CIOs should work to accommodate this trend. This research note defines the types of shadow IT and suggests how CIOs can address it.

Features and Benefits

  • Evaluates the risks associated with shadow IT.
  • Proposes actions for CIOs to mitigate shadow IT in the organization.

Key questions answered

  • What is shadow IT?
  • How do I manage shadow IT?
  • Should I prohibit shadow IT?

Table of contents

Ovum view

  • Summary
  • Shadow technologies may make sense to individuals but seldom make sense for the organization
  • Treading the well-meant path of shadow IT
  • Dealing with shadow IT


  • Further reading
  • Author

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