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Eight streaming companies including the two biggest music subscription services in the world, Apple Music and Spotify, have been hit by complaints over their adherence to General Data Protection Regulations that were introduced in the European Union in May.


  • A total of 10 complaints have been filed with the Austrian Data Protection Authority against the eight companies, with theoretical total maximum penalties of €18.8bn.

Features and Benefits

  • Details the complaints made by an Austrian privacy group over non-adherence of GDPR by eight streaming companies.
  • Examines the basis for the complaints and why each company was targeted.

Key questions answered

  • Why has the Austrian privacy group taken action against the eight streaming companies?
  • What has the privacy company accused the companies of not doing?

Table of contents

Ovum view

  • Summary
  • Tech giants in Max Schrems's crosshairs
  • Music companies face GDPR complaints
  • Regulations are black and white, not gray


  • Author

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