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This reports reviews the strategic options for communications service provider (CSP) digital strategies in Asia.


  • The CSP industry structure is evolving. The middle ground of the past (integrated operators with bundled offers based on their own content services) will be depleted.
  • Some existing operators will fail to find a place. We expect the number of CSPs in Asia to fall as scale of investment and of operation becomes more important.

Features and Benefits

  • Evaluates the high-level strategies available to communications service providers as digital services reshape the telco market.
  • Assesses the digital and retail-based strategies of several communications service providers in the region.

Key questions answered

  • What are the main strategies for communications service providers in markets where digital services are becoming prevalent?
  • What are current examples of communications service providers implementing digital and retail-based strategies in Asia?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for communications service providers
  • Recommendations for regulators

Telco industry reconfigures with digital impact

  • Digital is changing the terms of competition
  • Regulators need a change of perspective
  • Different capabilities and investment are needed in each role

Smart operators emerge

  • Characteristics of smart operation
  • Leading smart contenders in Asia

Retail-focused alternatives to smart and integrated operation

  • Characteristics of retail-focused service providers
  • RCP operation in Asia


  • Methodology
  • Further reading
  • Author

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