Internet of Things
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The role of AI assistants as key enablers of home automation is strengthening, as competition among key vendors such as Amazon and Google intensifies. However, the failure of AI assistants to understand spoken requests is generating frustrations and doubts among consumers.
Mariana Zamoszczyk is a Senior Analyst with our Consumer Services team, focusing on the smart home market and business models.
Download her article where she explores the roles of AI assistants.
Eden specializes in
+ 24 years experience
Charles specializes in
+ 10 years experience
Service Provider Markets
ByMike Roberts 01 Oct 2018
Verizon 5G Home is a milestone in the telecoms market because it is the first large-scale commercial launch of broadband services based on 5G technologies, albeit not on a fully standardized version of those technologies.
Consumer & Entertainment Services
ByNicole McCormick 07 Mar 2018
Loyalty programs have long been held as key to indirect monetization for the communications service provider. Upcoming research from Ovum has verified that notion – loyalty schemes improve Net Promoter Scores (NPS – a measure of brand perception) and can help improve churn. They can also lead to net additions growth and can even earn revenues for the operator.
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