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This report presents Ovum's annual review of major trends that will impact the wholesale market in the coming year, together with a look back at some of the key trends that were identified in previous editions.


  • We believe wholesalers must consider the longer-term future as well as immediate and near-term benefits when responding.
  • Ovum explains how Wholesalers must work to defeat cybersecurity attacks and fraudulent activities, while extending channels into new markets, and sharing the costs of rolling-out new infrastructure and services.
  • Although competition in the wholesale telecoms market is fierce and unrelenting, Ovum explains how collective action can help maintain and grow the market.

Features and Benefits

  • Identifies four trends that will significantly impact the wholesale market during 2020.
  • Recommends the actions wholesalers should take to prepare for and respond to these market developments.

Key questions answered

  • What major market trends are going to impact telecoms wholesalers during 2020?
  • What actions must wholesalers take to benefit from the opportunities presented by changes in the market?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages
  • Recommendations for wholesalers

Recap of previously identified wholesale trends to watch

  • Wholesale market trends identified in 2019
  • Other trends continue to impact the market

Increasing importance of cybersecurity and fraud prevention in wholesale

  • Growing number, variety, and sophistication of security breaches and frauds
  • Cybersecurity and fraud prevention are everyone’s responsibility

Greater automation and digitization are needed to increase efficiency, responsiveness, and interworking

  • Agility and rapid response are competitive differentiators in today’s business environment
  • Automation is a must not a maybe for efficient wholesale interconnection

Development of channel partnerships to extend reach and increase sales capability

  • Wholesale partnership options ease the burden of expanding connectivity
  • Channels are strategic elements of service provider sales strategies

Surge in asset monetization and infrastructure sharing to help fund and enable new services

  • More telcos seeking injections of funds by divesting in infrastructure assets
  • Infrastructure sharing retains control while reducing costs and time to market


  • Methodology
  • Further reading
  • Authors

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