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Managed security services providers must go beyond monitoring IT and network assets to encompass intelligence-based proactive security services.


  • The market opportunity for managed security services continues to grow as enterprise customers struggle to keep up with escalating security breaches, and attacks. Opportunities exist because few enterprises have the budget and resources to keep up with the intelligence, insights, and actions necessary to respond to threats.

Features and Benefits

  • Learn about the major trends for MSSPs and managed security services for the enterprise market.
  • Identify what MSSPs need to do, but also what security vendors need to respond with.

Key questions answered

  • What are the major trends for MSSPs and managed security services?
  • What do security vendors need to consider for their MSSPs?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for MSSPs
  • Recommendations for security vendors

Investment in automation and AI will continue to dominate MSSP research budgets in 2020

  • MSSPs invest in automation and AI in response to their customers' business priorities
  • Automation and AI can make the security workforce more productive, but they cannot replace talent

MDR will become a mainstream element in MSSP portfolios by end-2020

  • MDR in any form must be part of any MSSP portfolio
  • MSSPs will add in existing services to create comprehensive MDR bundles

MSSPs will continue to develop platform-based services in alignment with enterprise buying trends

  • Customer demand has moved to more flexible consumption or subscription models supported by platform-based services
  • Standardization is a necessary element in the evolution to platform-based services

As MSSPs continue to refine their portfolios, competition will come from new directions

  • Scalability and profitability benefit from standardization
  • MSSPs have dealt with earlier integration issues, but need to pay more attention to cloud-native operations


  • Methodology
  • Further reading
  • Authors

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