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This report maps several significant trends for technology vendors and institutions as they seek to navigate the future of education in this changing environment.


  • Sixty-one percent of all institutions in Ovum’s 2018/19 ICTEI survey ranked analytics as one of their top three projects for the next 18 months, with 24% of the institutions surveyed ranking it as their top priority.

Features and Benefits

  • Assesses trends in higher ed IT budget and spending plans.
  • Explains what a next-gen digital learning environment is and why it represents a shift in the teaching and learning experience.

Key questions answered

  • How can AI enhance the student experience and optimize efficiencies?
  • What are modern students expecting when it comes to their university experience?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for institutions
  • Recommendations for vendors

Institutions should unify the campus through enterprise-wide insights

  • Interest in analytics continues to rise
  • IoT is connecting the campus and heading toward mainstream adoption
  • Data governance must consider privacy and security concerns

A student-centric focus demands a personalized campus and learning experience

  • Schools look to evolve from the LMS to the NGDLE
  • Video enhances constituent engagement

Institutions must increase their flexibility

  • Schools should enhance students' professional development and lifelong learning objectives

Upgrading enterprise systems drives institutional and student success

  • Embedded AI and other emerging technologies add value to institutional systems
  • Movement to the cloud continues to escalate


  • Methodology
  • Further reading
  • Author

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