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2019 Trends to Watch - Consumer and Entertainment Services

2019 Trends to watch - Smart home 362x275

Smart Home

Greater innovation will start to unlock new market segments


The take-up of smart devices will continue to grow throughout 2019, but capitalizing on that growth remains a conundrum for service providers. They know that the sector has huge growth potential, but continue to struggle to identify a profitable strategy of their own. Vendors are investing significant amounts of money in smart home, and in 2019 we will see greater levels of technical and commercial innovation aimed at starting to tap into those consumer segments that do not yet see the value from current smart home products.

2019 Trends to watch - Consumer Tech 362x275

Consumer Technology Super-Themes

The glimpses of a new tech era


2019 will be a pivotal year for consumer technology with the launch of the first 5G smartphones, advanced computational image capture, and resulting new vision-based AI consumer applications. The impact will be felt across the entire TMT value chain for the next decade and will fundamentally change the way people access and interact with content. This report depicts four trends that will shape the year to come.

2019 Trends to watch - Tv and Video 362x275

TV and Video Super-Themes

The stakes have never been higher as big media consolidates to fend off FANG


Megamergers of traditional media companies and unprecedented competitive pressure from scaled, multinational digital platforms, namely Facebook, Amazon, Netflix, and Google (FANG), are rapidly reshaping the entertainment industry. Traditional players have huge legacy businesses reliant on pay TV and commercial broadcast to sustain themselves while they attempt to reduce reliance on external distributors by investing in owned-and-operated direct-to-consumer (D2C) video platforms.

Learn more about Consumer & Entertainment subscriptions and how you can access all Trends to Watch Reports

Full 2019 Trends to Watch Suite:
Consumer Mobile Broadband
Consumer Fixed Broadband
Social Platforms
Communications Services
5G Devices and Apps
Smart TV Devices, Streamers, and Set-Top Boxes
Global TV and Video Markets
Mobile Apps and App Stores
Pay-TV and Telco-TV Operator Strategies
Digital Advertising and Ad-Funded OTT Video
Consumer and Entertainment Super-Themes
Digital Music
Premium OTT Video
Video Games and E-Sports
Consumer AI
AI Home Assistants
Smart Home
Consumer Technology Super-Themes
TV & Video Super-Themes



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Meet the analysts


Michael Philpott

Senior Practice Leader, Consumer Services

Michael specializes in

  • Smart Home
  • Connected Home
  • Broadband Access

+ 24 years experience


Ronan De Renesse

Practice Leader, Consumer Technology and Media & Entertainment

Ronan specializes in

  • 5G
  • Connected Home
  • Innovation
  • Smart Home
  • Strategy

+ 17 years experience


Ed Barton

Chief Analyst, Entertainment
Ed Barton

Ed specializes in

  • ServiceProvider
  • Digital Media
  • TV and Video Quality
  • OTT

+ 20 years experience

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