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Ovum's ICT Enterprise Insights program, based on interviews with around 7,000 senior IT executives, answers key questions concerning enterprises' needs at a country and industry level. This brief focuses on the top findings from this program for the telecoms industry.


  • Launching digital services and improving CX remain top business challenges for CSPs in 2019.
  • CSPs will invest in moving to more agile technology in 2019.
  • CSPs will put more focus on analytics and data management tools in 2019.

Features and Benefits

  • Analyzes CSP ICT investment trends over the next 18 months.
  • Learn which business challenges are driving CSP investment in ICT tools.

Key questions answered

  • What are CSPs' main business challenges over the next 18 months?
  • What are CSPs' most important IT projects over the next 18 months?

Table of contents


  • Introduction
  • Download 1: 2019 ICT Enterprise Insights in the Telecoms Industry

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