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Introduction

Based on interviews with more than 6,300 senior IT executives, Ovum’s ICT Enterprise Insights program answers key questions concerning enterprises’ needs at a country and industry level. This brief focuses on the top findings for the enterprise content management (ECM) industry.

Highlights

  • Ovum's 2017 ICT Enterprise Insights survey demonstrates how spending on ECM is being driven by digital transformation.
  • Our survey shows that enterprises are not prioritizing the exploitation of business information or e-discovery despite the fact that they are both important areas.

Features and Benefits

  • Identifies the IT needs of the ECM industry globally.
  • Analyzes top findings from Ovum's ICT Enterprise Insights program for the ECM industry.

Key questions answered

  • What are the top priorities for IT decision-makers in ECM over the next 18 months?
  • What are the ECM spending plans of enterprises?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for enterprises
  • Recommendations for vendors

Content is at the center of digital transformation

  • Digital transformation is driving ECM investment
  • Information management should be a higher priority for enterprises
  • E-discovery should be at the top of the CIO's agenda

Ovum's ICT Enterprise Insights Program

  • IT and communications insight by line of business

Appendix

  • Methodology
  • Author

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