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Based on interviews with around 7,000 senior IT executives, Ovum's ICT Enterprise Insights program answers key questions concerning enterprises' needs at a country and industry level. This brief focuses on the top findings for the P&C insurance industry.


  • Ovum's 2017 ICT Enterprise Insights survey examines how the P&C insurance sector is addressing key challenges, such as the impact of IoT.

Features and Benefits

  • Identifies the IT needs of the P&C insurance industry globally.
  • Analyzes top findings from Ovum's ICT Enterprise Insights program for the P&C insurance industry.

Key questions answered

  • What are the top priorities for IT decision-makers in the P&C insurance sector over the next 18 months?
  • What are the spending plans of P&C insurance carriers?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for P&C insurers
  • Recommendations for vendors

Digital channels will remain the key investment focus in 2017

  • Latin American P&C insurers show strongest IT budget growth in 2017
  • Digital channels remain the key investment focus in 2017
  • Carriers believe IoT will have a significant impact on the industry within 36 months

Ovum's ICT Enterprise Insights Program

  • IT and communications insight by line of business


  • Methodology
  • Author

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