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Based on interviews with around 7,000 senior IT executives, Ovum’s ICT Enterprise Insights program answers key questions concerning enterprises’ needs at a country, region, and industry level. This brief focuses on the top findings from this program relating to IT management capabilities and technologies.


  • Ovum's 2017 ICT Enterprise Insights survey demonstrates that, across a broad span of IT management solution and capability areas, there are many areas in which enterprises are engaged and planning to invest.
  • The report helps vendors to identify which enterprise IT management requirements are most pressing for customers and represent the greatest opportunity for vendors.

Features and Benefits

  • Identifies the solutions and the capabilities, needs, and priorities of the IT management population in over 5,000 organizations worldwide.
  • Analyzes top findings from Ovum's ICT Enterprise Insights program for the IT leadership population.

Key questions answered

  • What are the top priorities for IT decision-makers in IT leadership teams over the next 18 months?
  • What are the spending plans of enterprises relating to IT management capabilities and technologies?
  • How can vendors best respond to the problems being experienced by enterprise IT leadership teams?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for enterprises
  • Recommendations for vendors

Ovum's ICT Enterprise Insights program

  • IT and communications insight by line of business


  • Methodology
  • Author

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