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During 2016 payment vendors and enterprises will move away from the high-level metanarratives that have been guiding investment assumptions in recent years.


  • Digital channels in the mobile and online space will be key focal points of development, although attention will also turn to enhancing established payment tools with added benefits and services.

Features and Benefits

  • Outlines the key trends that will drive the payments market in 2016.
  • Analyzes banks' investment strategies and what they mean for the year ahead.

Key questions answered

  • What are banks' investment priorities in 2016 and what do they mean for vendors and payment providers?
  • What impact will new technologies have on enterprise and vendor payment strategies?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for enterprises
  • Recommendations for vendors

Business trends and technology enablers

  • Competitive pressures are unrelenting and driving investment

Grand narratives in payments are giving way to customer-centric product design

  • Apple Pay has not changed everything

The POS space is evolving into a broader payments-as-a-platform ecosystem

  • Hybrid mPOS platforms are evolving as an SME proposition

Authentication and tokenization will drive security investment in 2016

  • Increasing security while limiting payment frictions will be a key goal
  • 2016 will be a critical year for tokenization

Recognition is growing for improved clearing and settlement capabilities

  • The march of immediate payments will not slow down
  • Creating international immediate payment capabilities is easier said than done

The blockchain is finally moving toward practical applications

  • Experiments with the blockchain are slowly beginning to give way to real-world uses
  • The regulatory environment will become clearer and more positive on cryptocurrencies


  • Methodology
  • Further reading
  • Author

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