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IT, Enterprise Decision Maker
By Jeremy Cox 24 Feb 2020
Microsoft's wave one 2020 announcements for Dynamics 365 offer promise for delivering a better customer experience, but it more must be done to dynamically orchestrate the customer experience.
IT, Enterprise Decision Maker
By Terry White 17 Feb 2020
Over the last ten years, IT has become more central to business operations, and many IT departments have enjoyed a role-change in their organization, often playing a strategic part in the development of new products and services.
IT, Enterprise Services, Enterprise Decision Maker
By Jeremy Cox 06 Feb 2020
On February 4, 2020, SAP made two commitments on maintenance that will reassure both leading customers and those lagging on their digital transformation journeys.
IT, Enterprise Decision Maker
By Michael Azoff 04 Feb 2020
CollabNet VersionOne and XebiaLabs announced merger shows the continued rationalization taking place in the DevOps space, and as cloud-native computing continues its rapid adoption across enterprises, the DevOps tools market will reshape itself.
IT
By Michael Azoff 04 Feb 2020
The news that CollabNet VersionOne (CN) and XebiaLabs are to merge shows the continued rationalization taking place in the DevOps space. The first wave of DevOps-related acquisitions occurred in the early days of DevOps when IT infrastructure incumbents swooped down on the fresh startups, defining the new wave of deploying software, offering ease of use and enterprise management features: BMC acquired StreamStep, CA acquired Nolio, and IBM acquired UrbanCode.
IT
By Tim Jennings 28 Jan 2020
How Commerzbank improved API development processes with Axway AMPLIFY API Management
IT
By Jeremy Cox 27 Jan 2020
Ovum's annual global ICT Enterprise Insights research reveals that the majority of enterprises have made little progress with their customer experience digital initiatives.
IT, Enterprise Decision Maker
By Maxine Holt 15 Jan 2020
Organizations can fail if there are inadequate or no incident response plans in place. The “six-Ps” mantra clearly applies: proper preparation and planning prevents poor performance.
Topic Cybersecurity
IT
By Mila D'Antonio 07 Jan 2020
The future belongs to brands that can deliver an intelligent, contextual, and real-time data-driven experience that connects customers with what matters most, and to survive, enterprises must transform into intelligent organizations.
IT, Enterprise Decision Maker
By Maxine Holt 03 Jan 2020
When it comes to cyberattacks, organizations can fail if there are inadequate security incident response plans in place. The "six P's" mantra clearly applies: proper preparation and planning prevents poor performance.
IT, Enterprise Decision Maker
By Maxine Holt 02 Jan 2020
Alongside names of recipients, the UK's New Year Honours' list for January 2020 briefly featured the full address of each recipient – a serious breach of data security by the UK government's Cabinet Office.
IT
By Tim Jennings 11 Dec 2019
Most organizations looking to take advantage of emerging technologies for business innovation and transformation don't have the luxury of being able to work in a greenfield environment. Instead, there is the necessity to continue maximizing value from existing IT investments and integrating new solutions into this environment.
Enterprise Verticals, IT, Enterprise Decision Maker
By Daniel Mayo 21 Nov 2019
While hindsight can always make mistakes seem obvious, there are a number of important lessons from the TSB review for enterprises considering large-scale legacy modernization projects.
IT, Enterprise Decision Maker
By Jeremy Cox 30 Oct 2019
Analysis over the last three years has showed that progress with omnichannel customer engagement has slowed and there is a growing realization of the complexity and magnitude of the challenge.
IT
By Jeremy Cox 25 Oct 2019
The announcement that CRM veteran Bob Stutz has rejoined SAP to run the developments of C/4HANA comes as a surprise, but SAP's vision may be the reason.
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