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About Mike


+35 years experience

Mike Sapien
Mike is a chief analyst at Ovum. Within his role, he tracks the areas that are of importance to global large enterprise customers and complex managed services. He also provides analysis of the networking, security, and enterprise mobility requirements (including 5G & IoT) of these large customers globally.

Mike covers global enterprise service trends and emerging technology with a focus on the large enterprise market. His recent work has featured managed security, SD WAN, data analytics, cloud, and vertical solutions with a focus on healthcare solutions.

Mike joined Ovum in 2008 and has more than 30 years' experience in the telecoms and internet services industry. Prior to joining Ovum, he held senior positions within large and competitive local exchange carriers and at a data center provider. He also was an independent consultant for over seven years, working with technology vendors and service providers. He is also an author (Mastering ISDN) published in 1997.

Analyst Articles

Articles by Mike

  • Enterprise Services, Enterprise Decision Maker

    Comcast Business makes progress with open vendor approach and partnerships

    By Mike Sapien 09 Sep 2019

    In September 2019, Ovum attended the Comcast Business Analyst Conference. As Comcast Business continues to invest and show progress in its B2B portfolio, it continues to make progress in its efforts in B2B and enterprise markets in the US.

  • Enterprise Services, Enterprise Decision Maker

    Sprint Business making good on its 2018 promises

    By Mike Sapien 24 Jul 2019

    Ovum attended Sprint Business' analyst conference in June 2019 and heard updates on Sprint Business initiatives, investments, and whether it had results for some of its many promises from 2018.

  • Enterprise Services, Enterprise Decision Maker

    NTT consolidates assets into new NTT Ltd

    By Mike Sapien 19 Jul 2019

    NTT recently announced the consolidation of 28 of its entities into one new NTT Ltd unit and a single global NTT brand. The new NTT Ltd will become a major IT services provider once it is fully integrated under one brand.

  • Enterprise Services, Internet of Things, Enterprise Decision...

    Sprint ramps up its IoT game with Curiosity IoT

    By Mike Sapien 11 Oct 2018

    Sprint recently announced plans to build its Curiosity IoT platform, which will be available commercially at the end of 2018. Curiosity IoT comprises two major components: Core (IoT network) and OS. Sprint named Ericsson as the strategic partner. Sprint Business has been developing its plan to get more aggressive in the enterprise IoT market since late last year, and Curiosity IoT demonstrates its commitment.

  • Enterprise Services, Enterprise Decision Maker

    Comcast Business: Is it finally getting down to large business?

    By Mike Sapien 17 Sep 2018

    In September 2018, Ovum attended Comcast Business’ (Comcast) analyst event, where the company provided an update on its activities. Comcast Business previously shared its plans to go beyond its traditional SME market to pursue larger customers in the enterprise segment. Comcast Business shared some positive product updates, progress on managed services, and recent customer successes.

  • Enterprise Services, Enterprise Decision Maker

    Oracle Partner Summit highlights investment in people and programs

    By Mike Sapien 31 Jul 2018

    Ovum attended the June 2018 Oracle Partner Summit – North America, where Oracle shared its vision, strategy, and programs with its partner community. Oracle also invited a few analysts to participate, providing Ovum with access to its extensive program, partners, and executive leadership team.

  • Service Provider Markets

    Government Agencies should expect more than MTIPS

    By Mike Sapien 20 Jul 2018

    Secure internet service is just the beginning of network security and advanced services with the new EIS contract...

    Topic Security

  • IT, Enterprise Decision Maker

    Is SIEM dead or just on life support?

    By Mike Sapien 16 Apr 2018

    Over the last year, Ovum has seen that customers and vendors appear to be signaling that the security incident and event management (SIEM) platform might be in its last years of life.

  • Enterprise Services, Enterprise Decision Maker

    Cisco's purchase of BroadSoft will be dawn of a new day and a sunset

    By Mike Sapien 25 Oct 2017

    Cisco has announced its intent to purchase BroadSoft for $1.9bn. The acquisition will be the sunset of a worthy UC vendor challenger and new dawn for Cisco's collaboration portfolio, which is one of its major communications businesses. Immediate reaction to the merger was mixed among the service provider and partner ecosystem communities, despite the companies' positive messaging and positioning.

  • Enterprise Services, Service Provider Markets, Enterprise De...

    AT&T consolidates its channel programs and rationalizes wholesale

    By Mike Sapien 09 Oct 2017

    In October 2017, AT&T announced a reorganization of its channel and wholesale organizations. Although it might have been triggered by a senior executive retirement, the reorganization and planned changes make sense: most of the indirect channel investment will be focused in one group, with one leader and combined resources.

  • Enterprise Services, Enterprise Decision Maker

    Verizon's Exponent – is it a bird or plane? No, it is a set of platforms

    By Mike Sapien 14 Mar 2017

    Verizon announced at Mobile World Congress 2017 what it calls its new technology and business venture, Exponent, which is set up in a new, independent business unit within Verizon. Exponent's target customers are global carriers that do not have the resources or capabilities to develop or build their own digital service platforms.

  • Enterprise Services, Enterprise Decision Maker

    CenturyLink acquiring Level 3 to create stronger US player and larger global challenger

    By Mike Sapien 01 Nov 2016

    CenturyLink just announced its agreement to acquire Level 3 Communications for $34bn, a move that will create a larger fiber-rich national carrier in the US and a larger global challenger for its enterprise business and customers. Both companies have a strong US presence and footprint, but they will combine their global assets to create a stronger global enterprise provider.

  • Enterprise Services, Enterprise Decision Maker

    NxtWork 2016: Juniper creates its vision of digital cohesion and network security

    By Mike Sapien 17 Oct 2016

    Ovum in early October 2016 attended Juniper’s NxtWork 2016 conference, where Juniper provided updates to its customers, strategic partners, and industry analysts. During the first full-day session, Juniper gave an update to its strategy and product plans, which included the concept of digital cohesion; software-defined secure networks; and its initiatives around automation, agile development, and other new technologies trends (e.g., blockchain). Juniper gave a comprehensive view of its role as the infrastructure enabler for customers and service providers to create more flexible, adaptive, and integrated rich services on demand as part of its digital cohesion world.