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About Brian


+24 years experience

Brian Riggs
Brian Riggs was a principal analyst in Ovum's Enterprise Services team, analyzing emerging trends, technologies, and market dynamics in the unified communications and collaboration (UC&C) space.

Our dear colleague and friend, Brian Riggs, tragically passed away on 14 July 2018 in a snorkelling accident. 

Brian was an adventurous soul, someone who always took the opportunity to explore his surroundings, find something new, and capture it on camera. While he enjoyed discovering things alone, he was also generous of spirit and often invited his colleagues and friends to join him and share his experiences.

During his time at Ovum, Brian specialized in both hosted UC&C services offered by service providers and UC&C solutions deployed on premise within the enterprise. 

Brian's research spanned video conferencing, VoIP, instant messaging and presence, and social networking, helping businesses reduce costs, improve employee productivity, and streamline business processes. 

He tracked the market for business communications solutions and services for more than 20 years. Prior to joining Ovum, Brian was the research director for the Business Technology and Software group at Current Analysis.

Brian will be sorely missed and we will endeavor to carry forward his great work and spirit of personal discovery.

Analyst Articles

Articles by Brian